FAQ

Everything you need to know about visiting PRESNow 24/7 Urgent and Emergency Care — all in one place.

Appointments

What happens during a visit?

Billing

Is it possible I will be billed as an ER patient?

Can I pay my bill online?

How do I get assistance in understanding my billing statement?

General

What conditions are considered urgent but not emergencies?

Do you accept walk-ins?

Is your urgent care open on the weekends?

How do I decide when to go to the emergency room?

Are you open 24 hours?

How do you decide who gets seen first?

Are there disadvantages to choosing urgent care?

What happens during a visit?

Does urgent care give IV fluids?

What is an emergency room vs. an urgent care?

Does urgent care have an EKG?

Insurance

What is in-network vs. out-of-network?

Are Medicare/Medicaid accepted?

What insurance plans do you accept?

What is the difference between my Explanation of Benefits (EOB) and my invoice?

Locations

Find care at our four convenient locations near you.

Explore our locations

Procedures & Capabilities

Feeling injured or ill? We provide a wide range of services and expertise.

Learn about our capabilities

Insurance & Costs

Are you covered? We are in-network with most major insurance plans.

View insurance & cost information